FAQ |
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Listed below are some of the frequently asked questions we get about using this web site. If you have a question about something chances are it might already be answered here.
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| Question: Can I place an order without being a registered user? |
Answer: No. You must register with us either online, only if you are an existing customer, or call us so we can set you up.
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| Question: Can I view my order status online? |
Answer: Yes. Logon and then click the 'Order Status' menu option.
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| Question: What if my pricing is coming up incorrect? |
Answer: Contact The Austin Co.
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| Question: What if I need to order an item that is not shown on your website? |
Answer: In your "shopping cart" there is a note that says "click here to add a special item to your cart". Click on this and it will take you back to "my catalog" where there is an option to order special enclosures.
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